Board Store Home Improvements in La Crosse received a 2022 Guildmaster with Distinction Award from GuildQuality for demonstrating outstanding customer service in the home building industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction survey company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling and contracting professionals who demonstrate the most high level of customer service in the United States and Canada.
Out of nearly 2,000 eligible applicants, The Board Store Home Improvements is one of more than 400 companies in the homebuilding industry recognized by GuildQuality for superior customer service.
To determine which companies received the 2022 Guildmaster Award, GuildQuality looked at thousands of survey responses submitted by Guildmaster nominee customers and considered two main metrics for each nominee: the percentage of customers saying they would recommend the business to a friend and the percentage of customers who responded.
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The Board Store Home Improvements earned a recommendation score of 90% or more from its customers surveyed by GuildQuality.
“We strive to keep our current and future customers satisfied at every stage of our process and value the feedback we receive from them to make us a better company.”
For more information on the Guildmaster Award 2022 and qualifications, visit www.guildquality.com/guildmaster/.
